Medication Support
Prompting, administration, and ordering. The full medication picture, with proper records and zero ambiguity about who did what.
Most people on more than three medications make occasional mistakes with them. Once daily becomes once a day if you remember. Twice daily slides into once. Doses get doubled. Tablets get dropped on the carpet and never found.
We take the guesswork out. A trained carer turns up at the right time, opens the right packet, watches the dose go down, and writes it on the MAR chart. We can prompt only, administer fully, or do anything in between. We work with eye drops, inhalers, patches, insulin (with separate competency sign-off), and standard tablets.
Behind the visit sits the boring but important stuff: the chart, the audit trail, the pharmacy relationship, and the standing instructions for what to do when things deviate. That is the part most informal arrangements quietly skip.
What’s included
- Prompting or administering oral medication on schedule
- Eye drops, ear drops, nasal sprays
- Inhalers and nebulisers
- Insulin administration where the carer is competency-checked
- Topical creams and prescribed patches
- MAR chart completion every visit, signed and dated
- Liaising with the GP and pharmacy on dose changes and reorders
- Ordering and collecting prescriptions, setting up blister packs
How it works
We start with a full medication review with the client and the GP or pharmacist. Every medication is logged with dose, route, time, and any special instructions. Carers are trained on the specific regime before the first visit. The MAR chart stays in the home and is checked weekly by the office. Any concern (a refused dose, a side effect, a confusion) goes straight to the family and the GP.
The people we tend to support with this.
People on multiple medications who are struggling to keep track
Anyone with memory problems where missed or doubled doses are a real risk
Adults who need eye drops, insulin, patches, or other administered medication
Talk to a human.
A real conversation, no obligation, no pressure.
Things families ask us most.
What is the difference between prompting and administering medication? +
Prompting is reminding someone to take their medication, opening packets if needed, and watching them take it. Administration is physically giving the medication, including eye drops, insulin, or anything more involved. Both are recorded, with date, time, dose, and carer name on the MAR chart.
Can you order and collect prescriptions from the pharmacy? +
Yes. We work with most local pharmacies including Boots, Lloyds, and the independents in Wimborne and Ferndown. We can set up monthly blister packs (dosette boxes) so doses are clear, and we manage the ordering rota so you do not run out.
What happens if a dose gets missed? +
We follow the medication policy and the prescriber's instructions. Some doses can be taken late, some cannot. The carer will call the office, the office will call the GP or pharmacy if needed, and the family is informed the same day. Nothing gets brushed under the carpet.